TV Remote

This Privacy Policy describes how your personal information is collected, used, and shared when you use the TV Remote application (the "App").

1. Information We Collect

1.1 Information You Provide

When you use the App, we may collect information that you voluntarily provide to us, including:

• Contact information, such as your email address when you contact customer support
• Account information, including username and password if you create an account
• Device information you choose to input, such as device names and types when setting up remote controls
• Preferences and settings related to your use of the App, including room configurations and scene settings

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage, including:

• Device information: such as your device model, operating system version, unique device identifiers, and network information
• Usage data: including the features you use, the actions you take within the App, the frequency and duration of your use, and the devices you control through the App
• Location information: if you enable location services, we may collect your approximate location to provide weather-related features. You can disable location services at any time through your device settings
• Bluetooth and IR data: information about nearby devices detected through Bluetooth scanning, including device names and identifiers (this information is used solely for device pairing purposes)

1.3 Information from Third Parties

We may receive information from third-party services that you connect to through the App, such as weather data providers to deliver weather insights. These third parties have their own privacy policies, and we are not responsible for their practices.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the App, including setting up and controlling your devices, and delivering features like room organization and scene automation
• To improve and optimize the App, including analyzing usage patterns, troubleshooting issues, and developing new features
• To personalize your experience, such as remembering your device configurations, preferences, and frequently used features
• To provide customer support, including responding to your inquiries and resolving technical issues
• To send you service-related communications, such as updates about the App, security alerts, and information about your subscription
• To deliver weather and energy insights, using location data (if provided) to show relevant local weather information
• To comply with legal obligations and protect our rights, including enforcing our terms of service and preventing fraudulent activities

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer support, and payment processing. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• For legal reasons: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (such as a court or government agency).
• To protect rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others, including to enforce our terms of service and prevent fraud or abuse.
• In connection with a business transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice in the App of any such change in ownership or control of your personal information.

4. Data Retention

We retain your personal information for as long as necessary to provide the App and its features, and to comply with our legal obligations. The retention period may vary depending on the type of information and the purposes for which it is used. For example:

• Account information: Retained for as long as your account is active, and for a reasonable period thereafter to comply with legal requirements
• Usage data: Retained for up to 12 months to analyze trends and improve the App
• Device configuration data: Retained for as long as you use the App, or until you delete the devices from your account

When we no longer need your information, we will delete it or anonymize it so that it can no longer be associated with you.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

5.1 Access and Correction

You can access and update certain information through your account settings in the App. If you need to access or correct other personal information we hold about you, please contact us at dianshiyaokong7478@163.com.

5.2 Deletion of Your Account

You can delete your account through the App's settings, which will remove your personal information and device configurations from our active systems. Please note that some information may be retained for legal or administrative purposes.

5.3 Location Information

You can control whether the App has access to your location through your device's settings. Disabling location services will prevent the App from providing weather-related features but will not affect other core functionalities.

5.4 Marketing Communications

We do not send marketing communications without your consent. If you receive marketing emails from us, you can unsubscribe by following the instructions in the email.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Access controls to limit who can access your information
• Regular security audits and updates to our systems

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at dianshiyaokong7478@163.com.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it immediately. If you believe we may have collected information from a child under 13, please contact us at dianshiyaokong7478@163.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided an email address) or by posting a prominent notice in the App. The updated policy will be effective when posted, and your continued use of the App after the changes take effect constitutes your acceptance of the new policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

dianshiyaokong7478@163.com